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Tolex Group LLC.

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FAQ

What services does Tolex Group offer?

Tolex Group specializes in subscription-based maintenance for a wide range of home and commercial appliances, including HVAC systems, refrigerators, washer and dryer machines, commercial icemakers, and more, ensuring they operate efficiently and have a prolonged lifespan.

How does the subscription-based maintenance plan work?

Our subscription plans are tailored to meet the specific needs of your appliances, offering regular, scheduled maintenance checks and services. This proactive approach helps in preventing unexpected breakdowns, ensuring your appliances are always in top condition.

What areas do you serve?

Tolex Group proudly serves the South Florida region, including Lake Worth, West Palm Beach, Palm Beach, Wellington, Boca Raton, Delray Beach, and Boynton Beach. We're committed to providing prompt and efficient service within these communities.

Can Tolex Group service commercial appliances?

Yes, Tolex Group offers maintenance services for both residential and commercial appliances. Our team is equipped with the expertise to handle the unique demands of commercial appliance maintenance, including commercial icemakers, ensuring your business operations run smoothly.

What makes Tolex Group different from other maintenance services?

Our dedication to customer satisfaction, combined with our comprehensive subscription-based maintenance plans, sets us apart. We bring decades of experience, a commitment to quality and efficiency, and a deep understanding of the importance of reliable appliance maintenance.

How can I sign up for a maintenance plan?

Signing up is easy! Contact us through our website, phone, or email to discuss your needs. Our team will work with you to determine the best maintenance plan for your appliances and schedule your first service visit.

What if I have an emergency appliance breakdown?

Tolex Group understands the urgency of unexpected breakdowns. We offer prompt emergency services to our subscribers to address and resolve issues as quickly as possible, minimizing inconvenience and downtime.

Are your technicians certified?

Yes, all Tolex Group technicians are fully certified and have undergone extensive training. They possess a wealth of experience in appliance and HVAC system maintenance, ensuring high-quality service every time.

How often should my appliances be serviced?

The frequency of service depends on the appliance type, usage, and specific maintenance needs. During our initial assessment, we'll recommend a maintenance schedule tailored to ensure optimal performance and longevity of your appliances.

Do you offer warranties on your services?

Yes, Tolex Group stands behind the quality of our work. We offer warranties on specific services and parts, providing our clients with additional peace of mind. Details of these warranties can be discussed during your service arrangement.

For any further inquiries or to schedule a maintenance service, please contact Tolex Group. We're here to ensure your appliances run efficiently, saving you time and money.

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Address

West Palm Beach, Florida.

Contact

service@tolexgroup.com

(217) 320-8044

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Tolex Group LLC.